FREQUENTLY ASKED QUESTIONS

  How far is Kullu Manali Inn from Main Mall Road of Manali ??
H.k International is situated 2 Kms Away from Main Mall Road .
  How do we categorize Hotels situated in Hill Station???
Unlike Hotels in metropolitan Cities, Hotels in Hill Station can't be categorized as 1*, 2*, 3* etc due to geographical Features. Hotels in Hill Station are distinguished on the basis of Location, Room Space, Services, and Amenities & Room Tariff.
  In which Hotel Category does Kullu Manali Inn come??
According to the Manali’s Criteria Kullu Manali Inn is regarded as a Luxury Hotel
  What are the season and off-seasonal dates of Kullu Manali Inn ??
Our seasonal dates are 15th April to 05 July,16th Dec to 5th Jan, Festivals & Long Weekends and rest of the period is off-season

CHECK IN & CHECK OUT SCENERIOS

  What are the check In & Check Out Timings of Kullu Manali Inn?
The Check in time our Hotel is 12 Noon whereas the check out is 11 AM.
  Do Kullu Manali Inn authorities allow Early Check and Late check our Scenarios??
The early check and late checkout are subject to availability. If the rooms are available, we allow our guests to at check in early/ check out late at an extra cost.
  Do I need to furnish any sort of documents while checking in ?
Yes the Customers are required to furnish their respective IDs and Booking Voucher issued by us. In rare cases we may ask for Children’s Birth Certificate too.

ROOMS & AMENITIES

  How many different types of rooms does Kullu Manali Inn have ? What are the amenities in these rooms?
Kullu Manali Inn have 3 Types of rooms namelyDeluxe, Super Deluxe, Honeymoon Suite. For amenities details kindly refer to our accommodation section
  Why Manali hotels do not have A/C Facilities in them??
Since Manali Temperature is either moderate or very low , Hotel is Manali doesn’t require them oftenly.
  Which category of Kullu Manali Inn rooms offer the best views?
All our rooms offer picturesque views varying from orchards sights to mountain views.

TARIFF RESERVATIONS AND CANCELLATIONS

  Are all the taxes and heater charges included in the website rates ?
The tariff displayed on our site excludes 18.42 % Taxes and Heater Charges . However in packages the taxes are included.
  Describe the age criteria of considering a person as an adult or a child?
A Person below 12 Years is considered as Child whereas above 12 years its Adult .
  We have a child of 4 Years, can he stay at your Hotel for free ?
Yes all the Children below 5 Yrs enjoy complimentary stay in our hotel. However if he intakes some additional Food & Beverages, the charges will be extra for the same.
  Does it offer discount for regular clientele??
Yes depending on the regularity of bookings from our guests , we do offer fixed percentage of discounts to them .
  How much amount I need to pay in advance in order to confirm the Reservation??
In order to confirm the reservation, the guests ought to pay 50 % of the total stay/ Package Amount in Advance.
  I am bringing a group with me can I get my stay complimentary??
We offer Free Stays for Tour Guides and therefore you can easily cherish your Complimentary in our Hotel
  What is the procedure to reserve my room at Kullu Manali Inn ?
To reserve you room you may either Book your stay online via our Reservation Portal or deposit cash in any of our below banks:
  • BANK NAME
  • ICICI BANK
  • A/C NAME
  • Mohan Verma
  • A/C NUMBER
  • 073601500980
  • RTGS/NEFT IFSC
  • ICIC0000736
  • BANK ADDRESS          
  • Near Kala Kendar  Dhalpur  Kullu ( H.P.)
  • BANK NAME
  • HDFC BANK
  • A/C NAME
  • Mohan verma
  • A/C NUMBER
  • 23181930001055
  • RTGS/NEFT IFSC
  • HDFC0002318
  • BANK ADDRESS          
  • Near Mall Road Manali.
  Can I claim refund for any un-used services?
No, the claims can’t be made for any un-availed services once they are booked for your use.

MEALS & OCCUPANCY TERMS

  What does EP, CP, MAP, And AP Stand For??
These terms are mostly used in the Hotel Industry to determine the type of accommodation. The below content would help you understand the inclusions along with their full form:
  • EP (European plan): stay only
  • CP (Continental Plan): Bed + Breakfast
  • MAP (Modified American plan): Bed + Breakfast + Lunch/ Dinner
  • AP (European plan): Bed + Breakfast + Lunch + Dinner
  I want more dishes to be added in my buffet plan how can I have it ??
You may order your preferred dishes separately and can pay for them while checking out from our Hotel
  Are there any restrictions on Meal timings in Hotel??
Just like any other Hotels/ Hotels, we also have fixed timing to avail meals. These timings are as follows:

Breakfast: 7-10 AM

Lunch: 1-4 PM

Dinner: 7PM – 10:00 PM

The snacks can be served anytime in the room but not after 10:30 PM as the kitchen closes till that time.

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